General Manager | Luxury Cafe | N. San Diego
General Manager – Restaurant Operations
Location: North County San Diego, CA
Employment Type: Full-Time
Annual Base Salary: $90,000–$110,000 DOE
About the Company
We are a lifestyle-driven, organic brand focused on clean ingredients, thoughtful hospitality, and tech-enabled convenience. Built for today’s guests, the brand combines culinary integrity, operational excellence, and a people-first culture to deliver consistent, high-quality experiences at every location. Our mission is to be the first choice for modern, health-forward dining—delivered with ease, consistency, and care.
Position Overview
As the General Manager of an exciting new restaurant location in North County San Diego, you will have full ownership of day-to-day operations, team leadership, and guest experience. You will be responsible for executing brand standards at the highest level while building a strong culture rooted in accountability, hospitality, and operational excellence.
This role is ideal for a hands-on leader who thrives in fast-paced, guest-facing environments, understands the balance between people, process, and performance, and takes pride in running a best-in-class restaurant.
You’ll Be Responsible For
Experience Leadership
- Own the full guest journey—from digital ordering through order fulfillment—ensuring a seamless, consistent, and elevated experience
- Lead by example on the floor, reinforcing hospitality standards and service excellence
Team Performance & Culture
- Hire, train, lead, and develop a high-performing team of managers and hourly team members
- Foster a culture of accountability, teamwork, and continuous improvement
- Coach leaders and team members through regular feedback and performance conversations
HR & People Operations
- Oversee staffing operations including hiring, onboarding, scheduling, performance management, and labor compliance
- Partner with HR to ensure consistent, compliant execution of people-related processes and documentation
Standards & Training
- Implement and uphold operating procedures and service standards that drive consistency and quality
- Ensure training programs are executed effectively, and new hires are set up for success
Operational Execution
- Manage daily restaurant operations, ensuring efficiency, accuracy, and consistency across all shifts
- Coordinate BOH and FOH teams to support smooth service and order fulfillment
Tech-Enabled Performance
- Use guest feedback, operational data, and reporting tools to identify opportunities for improvement
- Troubleshoot issues proactively and implement solutions that improve performance
Brand Representation
- Uphold brand standards related to cleanliness, organization, professionalism, and thoughtful service
- Ensure the restaurant consistently reflects the brand’s values and visual standards
Metrics & Accountability
- Own restaurant-level KPIs including guest satisfaction, order accuracy, labor efficiency, food cost, and team productivity
- Use data to guide decisions, manage performance, and drive continuous improvement
Qualifications
- 3–5+ years of leadership experience as a General Manager or Assistant General Manager in a restaurant or QSR environment
- Proven ability to lead teams, manage performance, and deliver consistent guest experiences
- Strong understanding of restaurant operations, systems, and compliance
- Working knowledge of HR best practices and labor law compliance
- Experience with digitally enabled or delivery-first food concepts preferred
- Solid financial acumen, including labor management and cost controls
- Passion for clean food, hospitality, and team development
- Strong communication, leadership, and coaching skills
What We Offer
- Competitive base salary: $90,000–$110,000
- Comprehensive benefits package
- 401(k) plan with company match
- Growth opportunities within a mission-driven, expanding organization
- A leadership role with full ownership of a single restaurant
- Supportive, collaborative environment at the intersection of food, technology, and wellness
Equal Employment Opportunity
The company is an Equal Opportunity Employer and is committed to building an inclusive and diverse workplace.
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